By providing your personal information (such as name, phone number or email address) to our website, customer service, shop, WeChat official account, or other internet application services, you are accepting this privacy policy. Please read the following policy carefully.
1. The importance of your personal data
We realize that your privacy is very important, and we will work hard to protect your privacy. Unless you voluntarily provide us with your personal data, we will not collect and use your personal data as described below. In addition, we will comply with all relevant requirements of laws and regulations applicable to data protection.
2. Information we may collect from you
We may collect and process the following information about you:
• Contact information, including name, address, phone number or email address;
•Payment information;
• Public information published by you in public, or on our social media pages, or on our website, such as a review of a product;
• Demographic information, such as your gender and birthday;
• Your purchase information, including the products you purchased and their prices;
• WeChat nickname, Weibo nickname, WeChat avatar, Weibo avatar, WeChat account or other social media information that you agree to share;
• Details of your visit to the website, including traffic data, location data, web logs and other communication data.
3. Collect your personal data
In the following cases, we will ask you to provide your personal information:
• Register your personal information by setting up an account on our website or requesting to download data;
•Purchase product;
• Participate in or use promotions, events or other functions provided by the website;
• Request for product catalog;
• Request to receive any promotions, promotions or other types of communications;
• Make inquiries or comments through our customer service.
4. Use of your personal data
We will use the personal data we hold about you in the following situations:
• To enable us to understand your interests, concerns and preferences more clearly;
• Provide you with more information about our new products, events, website changes, service updates, special products and promotions;
• Process your order;
•Prepare exhibitions or other activities;
• Record statistical data for market analysis;
• Communicate with you regarding your purchase, account information or customer service needs;
• Better answer your customer service inquiries or provide you with the services you request.
We may contact you for the above purposes through the email address you provided to us or any other contact method you provided to us.
If you are unwilling to receive these emails or make the above contact, you can contact us directly.
5. Direct Promotion
We intend to use your personal information to send you materials about our products and services, special products and promotions. Your acceptance of this privacy policy also includes your agreement to receive promotional information from us in accordance with this privacy policy. If you do not want us to use your personal data in this way, you can contact us directly.
6. Opt out of receiving promotional information
If you choose not to receive any communications or promotional information from us, please contact us directly. If you indicate that you do not wish to receive this information again, we will not contact you for these purposes. We will make reasonable efforts to meet your requirements in a timely manner.
7. Protect your personal data
We will do our best to take all reasonable steps to ensure that your personal information is kept confidential and safe, and we will take appropriate technical and organizational measures to prevent any illegal or accidental damage, accidental loss, or unauthorized disclosure or review or other illegal activities. We will pay particular attention to ensuring that our information system is properly protected and safe. We have used specific tools to enable us to discover security issues that have occurred. The use of these tools may cause our security service personnel to access personal data. Such information will be collected and processed for the sole purpose of managing security issues in accordance with applicable data protection regulations.
However, you should note that due to the open nature of the Internet, we cannot guarantee that any of your personal data stored on our servers or transmitted between users will not be accessed without permission. And we declare, if any data or communication is stolen or lost, accessed or damaged without permission, or intercepted, we are not responsible for this. By using this website, you confirm that you understand and agree to bear these risks.
Unless we have obtained your consent in advance, we will not rent, trade, distribute or sell any personal data you provide to us to any third party.
8.COOKIES
For website users, please note that we may store "cookies" on your device to identify you. Cookies are small data text files sent from a server computer during browsing. Cookies are usually stored on the hard drive of your device. Websites use cookies to simulate a continuous connection with the website. We have taken relevant security measures to prevent unauthorized access to user data. However, the user confirms that C&U cannot control the data transfer on electronic communication facilities (including the Internet). Therefore, C&U will not be held responsible for any security breaches or unauthorized disclosure or use of such data that occur on the Internet. You can set your browser to refuse to accept cookies, but doing so may prevent you from taking full advantage of the services on the website.
9. Registration information
The website contains some areas where you can submit information to us (such as our registration service). In addition, we also have the function of automatically collecting information from users of the website (such as cookies and operation tracking technology). During the registration process, you must provide us with a password, your name, address, and a valid mobile phone number. You are responsible for keeping your password strictly confidential.
10. Access, revision or deletion of your personal data held by us
If at any time, you wish to modify your personal information in our database, or if you want to know what personal information we hold about you, please contact us. We will make reasonable efforts to meet your requirements in a timely manner. If you wish to delete your personal information or cancel your account, please contact us in the same way as above, and we will take reasonable steps to delete or cancel it, unless we need to save such information for legal reasons.
11. Modification of this privacy policy
We will continuously evaluate our privacy practices in response to new technologies, business methods and customer needs. As we improve and diversify our services, our privacy policy may also change. C&U Group reserves the right to modify this privacy policy at any time and notify you by publishing an updated version of the privacy policy on the website. The revised privacy policy will apply between you and us, regardless of whether we have sent you a specific notice of the change. Please check the website regularly or get in touch with us to learn about the update of the privacy policy.
12. Questions, inquiries or complaints
If you have any questions about our privacy policy, or if you have any questions or complaints, please call our customer service center: 400-820-3393, or send an email to cuchina@cugroup.com.
